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ACRA Webinar: From Lead to Long-Time Client: Managing the Firm-Client Relationship
Thursday, September 19, 2019, 11:00 AM - 12:30 PM PST
Category: Webinars

ACRA Webinar: From Lead to Long-Time Client: Managing the Firm-Client Relationship

September 19, 2019 | 11:00 AM - 12:30 AM (PDT) | 2:00 PM - 3:30 PM (EDT)

Location: GoToWebinar

About

The interactions between a CRM firm and its clients aren’t just one-time business transactions - they are an ongoing relationship that must be established, cultivated, and maintained. Learn strategies that will help you along all stages of the firm-client relationship, from client acquisition to client development, maintaining at risk clients, and winning back lost clients.

ACRA's expert provider for this webinar is Anna Schneider. Ms. Schneider is a consultant with Heritage Business International, a social enterprise venture that works to strengthen the value, sustainability, and impact of heritage organizations. She has been involved in HBI’s business education program, has taught at Cochise College, and has worked in the business office at an archaeological non-profit. She has also worked as a Federal archaeologist for the U.S. Department of Defense. An archaeologist with a background in public outreach, social media, and heritage management, she holds both an M.A. in anthropology and an M.B.A. in business administration. Anna is passionate about using this unique degree combination to bring both archaeological expertise and business know-how to the CRM industry.

Register Today

Pricing

NAEP Member: $75 (please search your email from NAEP for the discount code) 
Non-member: $129